Featured News

Evangel grad develops “high performance teams” at Chick-fil-A corporate headquarters

November 6, 2012 | Paul K. Logsdon

Mike Sevener developed a solid work ethic at an early age. He also understood the value of teamwork. Both skills have led to success in life.

As a student at Evangel in the late 1980s, he was able to juggle his academic career as a Business major with a budding career racing bicycles professionally. “My brother and I were members of a team of guys who competed nationally,” says Sevener. “A couple of them went on to become internationally known racers.”

One two-wheeled highpoint came during his senior year at Evangel when he beat Lance Armstrong in a Pro/Am Criterium in Little Rock, Arkansas.

After graduating in 1990, Sevener went to work in retail. While not a wholly satisfying experience, it led to his becoming familiar with Chick-fil-A. Employment with that family-owned restaurant chain soon followed.

Both strengths — the work ethic and skills at teamwork — are now put to use on a daily basis in his position as equipment operations manager at the corporate headquarters of Chick-fil-A, in Atlanta, Georgia. Essentially, Sevener is responsible for every piece of equipment at every one of their 1,600 stores worldwide.

In mid-October, 16 Evangel University students and four faculty members spent a day with key leaders at Chick-fil-A in Atlanta. In addition to Sevener, they met with the head of marketing, a long-term owner/operator, the senior director of supply chain operations, and the company founder himself, 91-year-old Truett Cathy.

One of Sevener’s key contributions to his work has been the development of a whole new playbook for their new equipment call center partner, using the concept of “high performance teams.”

“We have key people at the corporate office working as a team for specific markets,” he says. “The equipment operations team knows their operators and their business, and the result is faster service for each restaurant.”

Sevener fits well with Chick-fil-A. “Like Evangel, this is an organization that operates with integrity and places high value on people and on relationships.”

Click & Pick: Register for an EU Preview Day or personalized visit

read more


Accelerate & Save with EU’s Summer School Incentive

read more


File Your FAFSA for priority financial assistance

read more

Peace_left space

Celebrate! Homecoming 2014 schedule includes inauguration ceremony

read more

Evangel Homecoming

HeartSong ministers at historic sites during Italy tour

read more

Members of Evangel University’s HeartSong group explore the ruins of the Forum in Rome during their spring break trip to Italy. Photo by Sein Kwon.