Job Title: Student Financial Services Billing Advisor – Non-Traditional Programs
Department: Student Financial Services
Classification: Staff; Hourly; Full-Time
Group: 7 (Pay Range: $13.29 to $17.79 per hour)
Job Summary: Monitor all aspects of accounts for students in non-traditional programs (Degree Completion, Graduate, and Distance) including financial registrations, Financial Aid payments, monthly payments, federal refunds, and student check requests. Track Employer Tuition Reimbursements as needed, provide invoicing/billing statements, and process book vouchers as required for non-traditional students. Provide Director of Student Financial Services with timely and accurate information regarding the status of accounts for current students in the non-traditional programs.
Duties and Responsibilities
- Review and approve all non-traditional student billing prior to financial registrations
- Review student portal registration checklist information for registrations
- Process financial registration documents for cohort program registration
- Produce monthly billing statements for non-traditional students
- Monitor current student accounts including follow-up with Financial Aid
- Review monthly payment accountsand post late fees
- Review monthly automatic credit card payments
- Monitor federal refunds; process and mail all refund checks to students
- Review and post bookstore voucher payments to individual accounts and process payment to bookstore
- Contact delinquent accounts regarding payment
- Assist in researching non-traditional processes with other schools and in developing and maintaining processes to support the non-traditional programs
- Represent Student Accounts at DC orientations and provide instructional information explaining the financial registration process including student brochure publications
- Maintain student files for all non-traditional students
- Process and track withdrawals of non-traditional students
- Provide back-up to cashier position
- Assist with general departmental projects as assigned
Qualifications:
- College graduate with accounting preparation and experience preferred
- Must be able to provide excellent customer service
- Excellent communication and organizational skills
- Must be detail-oriented with the ability to multi-task and complete tasks with multiple interruptions
- Experienced in 10-key, Word, Excel, and Outlook
- Must be a team player able to work in a fast-paced office that demands detail
- Must be able to prioritize and meet deadlines
- Must be flexible with schedule as occasional evening over-time is required
Application Process: Obtain application online or in Business and Finance lobby. Submit completed application, resume and cover letter to:
Human Resources
1111 N. Glenstone
Springfield, MO 65802
Phone: 417-865-2815 Ext. 7407
Fax: 417-865-9599
EOE/AAE