Evangel University

Student Financial Services
1111 N. Glenstone
Springfield, MO 65802
1-800-EVANGEL (382-6435)
417-865-2815 ext. 7300
417-575-5478 (fax)
SFS Team

Refund Check Policy

Undergraduate Students

  1. Refund checks are not processed until the drop/add period is over and semester charges and financial aid has been finalized for the term.
  2. Check requests cannot be processed until there is excess refundable credit on your student account. Institutional aid is never refundable.
  3. If you have a Parent PLUS loan, credit balances will be refunded to the parent borrower regardless of what was indicated on the loan application in accordance with EU policy.
  4. Students who have a credit balance resulting solely from federal aid will automatically be issued refunds.
  5. You will receive an e-mail notification when your check is ready to be picked up.
    Note: Phone inquiries delay refunds for all students. Please check your Evangel e-mail for notification that your refund is ready.
  6. Students who have a credit balance resulting from a combination of federal aid and other awards must complete a check request (pdf) form to request a refund.
    Note: You must sign the form and drop it off in the Student Financial Services office, fax it to (417) 575-5478 or email a signed form to Krista Eddington.
  7. Picking up refund checks:
    • Checks must be picked up by the student.
    • You must show your Evangel ID when picking up a refund check.
    • Checks are picked up from the Student Financial Services receptionist, Riggs Hall, Suite 202.
    • Office Hours are 8 a.m.-noon and 1-4:30 p.m., Monday through Friday.
  8. Any credit balance left on your account at the end of the semester will be applied to next semester’s charges first and will no longer be available for a refund.

Graduate and Professional Studies Students

  1. Refund checks are not processed until the drop/add period is over and semester charges and financial aid has been finalized for the term. For Professional Studies students, attendance in at least two class periods of the same class or participation must be established before aid is paid to your account. Please allow a few weeks for a check to be processed.
  2. Check requests cannot be processed until there is excess refundable credit on your student account. Institutional aid is never refundable.
  3. Students who have a credit balance resulting solely from federal aid will automatically be issued refunds.
  4. Refund checks will be mailed to the home address on file unless otherwise requested via e-mail or as indicated on a check request form. You will receive an e-mail notification when your check has been mailed.
    Note: Phone inquiries delay refunds for all students. Please check your Evangel e-mail for notification that your refund is ready.
  5. Students who have a credit balance resulting from a combination of federal aid and other awards must complete a check request (pdf) form to request a refund.
    Note: You must sign the form and drop it off in the Student Financial Services office, fax it to (417) 575-5478 or email a signed form to Krista Eddington.
  6. If you indicated you will pick up your check:
    • Checks must be picked up by the student.
    • You must show your Evangel ID when picking up a refund check.
    • Checks are picked up from the Student Financial Services receptionist, Riggs Hall, Suite 202.
    • Office Hours are 8 a.m.-noon and 1 p.m.-4:30 p.m., Monday through Friday.
  7. Any credit balance left on your account at the end of the semester will be applied to next semester’s charges first and will no longer be available for a refund.