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Coronavirus FAQ

Because We Care

Frequently Asked Questions regarding COVID-19

As of August 19, 2020

These are extraordinary times and we are dealing with an unprecedented pandemic. We don’t have all the answers, but Evangel has a large team working around-the-clock to respond to the situation and will communicate information as soon as it becomes available.

The FAQs on this page will be continuously revised and updated as new information becomes available. You’ll find sections on:

See the main coronavirus page for more information. To see information on the situation in Springfield, click hereIf you have a question that isn’t here, you can ask the COVID task force here.

Health and Wellness

What are the symptoms of COVID-19?

Patients with COVID-19 have reported mild to severe respiratory illness with symptoms including fever, cough, shortness of breath, fatigue, body aches, headaches, loss of taste or smell, sore throat, congestion, nausea or vomiting, and diarrhea. Symptoms may appear 2–14 days after exposure.

If someone is showing any of these signs, they should seek emergency medical care immediately: trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, bluish lips or face.

How does COVID-19 spread?

COVID-19 is thought to spread mainly from person-to-person. This includes being within approximately six feet of an individual with COVID-19 for a prolonged period of time and through respiratory droplets produced when an infected person coughs or sneezes.

It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it, then touching their own mouth, nose, or possibly their eyes.

What should I do if I suspect I have COVID-19?

Contact your healthcare provider or Cox virtual visit and notify your supervisor immediately.

If employees have been exposed but not showing symptoms, should they be allowed to come to work?

No! Anyone who has been directly exposed will need to quarantine for 14 days.

What should I do if I find several days later, after the employee has come to work, they are diagnosed with COVID-19?

You will be required to leave immediately and quarantine for 14 days after your last contact with a person who may have had COVID-19. For more information visit,

I’m very worried about COVID-19. Where can I find help?

You can utilize our Employee Assistance Program (EAP) through MetLife. This service is free and confidential. 1-888-319-7819

What will happen if someone on campus tests positive for COVID-19?

Evangel will work to support the employee or student and will implement case management protocols developed for positive cases on campus. This includes rigorous contact tracing of any positive results and quarantine procedures to reduce the spread of COVID-19 on campus and in the community. For more information, see the section Human Resources.

Evangel will follow federal and state guidance with respect to reporting results from diagnostic testing to local, state, and federal health authorities.

What can I do to avoid getting sick?

Wear a face covering, practice hand hygiene, and social distance. People are also encouraged to follow immunization recommendations.

I have a health condition that may put be at higher risk from COVID-19. What can I do?

The University recognizes and supports the need to provide accommodations for employees who are vulnerable to COVID-19 or employees who live with individuals who are vulnerable to COVID-19. Per the Center for Disease Control (CDC), an individual falls into the vulnerable category if they are over age 65 and/or have one or more of the following conditions:

  • Chronic lung disease or moderate to severe asthma
  • Serious heart conditions
  • Immuno-compromised
  • Severe obesity (BMI 40 or higher)
  • Diabetes
  • Chronic kidney disease undergoing dialysis
  • Liver disease

To request an accommodation, individuals must complete a Vulnerable Persons Accommodation Form and submit it to their director and vice president for consideration. Employees who are able to work from home may do so. If an employee’s position cannot be performed from home, accrued sick or vacation time may be used. Contact human resources for additional information on time off policies.

Human Resources

How will positive cases of COVID-19 be handled in the workplace?

Despite all precautionary measures, there is always a risk of workplace exposure to communicable diseases. Should an employee or student contract COVID-19, we will immediately inform all employees of the possible exposure via email. Employees who might have been exposed will be sent home and asked to self-monitor for 14 days. A thorough cleaning of the workspace used by the infected individual will be conducted. The Springfield-Greene County Health Department will do contact tracing.

If I am quarantined due to direct contact with an infected person but test negative, can I return to work?

No, you must remain quarantined for the full 14 days because symptoms can develop after you test negative.

Do I have to answer medical questions when reporting to work?

All employees will be mandated to self-assess for COVID-19 symptoms before coming to work. Visitors and guests will be required to check-in at the receptionist in Riggs for screening. Individuals who refuse to answer health screening questions or have their temperature taken will not be permitted entry into the building.

What should I do if I feel sick?

Employees who feel ill should notify their manager and not report to work. If you are already at work and begin feeling sick, you should notify your manager and go home immediately. Employees can utilize accrued sick hours. Contact Human Resources for more information on available paid time off.

Should I be tested if I am sick?

We encourage anyone who is not feeling well to contact their healthcare provider or Cox virtual visits to determine if a COVID test is needed. If you are tested, you must contact your manager, and your manager will notify HR. Any pending test is presumed positive.

What will happen if I test positive?

You will be required to complete a questionnaire about when your symptoms began, where you visited on-campus and who you had direct contact with. HR will follow-up with a phone interview to get in depth information for contact tracing purposes.

When can I return to work after being sick?

Employees will be required to complete a self-certification form attesting they have not had a fever for 72 hours and other specific symptoms are no longer present.

Can I continue to work from home?

We expect all employees to report to work on campus unless there is a legitimate reason for continued telework, such as an employee with a compromised immune system or care giving responsibilities that prevent the employee from returning to the workplace temporarily. You should discuss your specific circumstances with your manager.

What should I do if someone in my household was tested but results are pending?

All pending COVID tests are presumed positive. Please stay home and quarantine until the results are returned negative. If the results are positive, you will be required to quarantine for 14 days before returning to work.

Do I have to wear a mask or shield in the classroom, even if I am more than 6 feet away from students?

Yes. Masks or shields must be work at all times in the classroom and labs.

What if my workspace/job does not allow for social distancing?

If a 6 foot distance cannot be maintained, a mask or shield must be worn. If you’d like to request an accommodation due to a health risk, you can complete a Request for Accommodation form.

My child(ren)’s school is closed, and I need to stay home. What should I do?

If you are able to perform your job remotely, you will be asked to do so. If you are unable to work from home, you will be paid under the Family First Coronavirus Relief Act (FFCRA), while applicable. Please do not bring children to campus. If you need to come to campus to pick-up or drop-off work, you may bring your child(ren) with prior approval from your vice president.

Can you tell us who tests positive?

No, we will never release the name or personal information of infected employees or students due to privacy laws under HIPAA.

University Operations

What is Evangel’s policy about wearing face coverings?

The city of Springfield requires that everyone within the city limits wear face coverings in all public spaces. The university has expanded this mandate to include all classroom settings and other indoor common spaces on the Evangel University campus. In Crusader Hall, face coverings must be worn except when eating or drinking. Face coverings do not have to be worn inside a student’s dorm room or employee office when alone.

What measures are being taken to ensure the security of buildings on campus?

All buildings will be locked and require a prox card to enter, except for the front door of Riggs. All guests will enter through Riggs to check-in and be evaluated.

How will Evangel offer courses moving forward?

The fall semester academic course classroom schedule has been optimized to meet social distancing criteria. Seated courses will all fit within their assigned classroom or the delivery plan will be altered in order to meet safely. Each academic department has developed a course-by-course delivery plan that fully describes those courses that, by space necessity, use an alternate or hybrid classroom approach to achieve course learning outcomes.

What guidelines are available for Evangel employees who work on campus?

Refer to the full employee policy.

What is the fall semester schedule?

There will be an altered fall schedule for traditional undergraduate courses to minimize travel. The new schedule begins five days earlier than planned, August 21st, skips Fall Break (October 15-16), and ends before Thanksgiving break, November 24th. Mid-term and withdraw deadlines have been adjusted accordingly.

How will physical distancing be maintained in the classroom and hallways?

The EU Facilities Department is working hard to restructure all classrooms to meet Springfield/Greene County social distancing guidelines. The course schedule has been optimized to fit within the adjusted occupancy expectations of those guidelines. Masks will be required of faculty, staff, and students at all times inside the academic areas including hallways, classrooms, lobbies, and other common areas. Classrooms, including desks, and keyboards will be placed under a rigorous cleaning regiment.

The Center for Student Success and academic advisors will work directly with students that have physical or other conditions making them susceptible to COVID-19 infection and if possible arrange for alternate course delivery methods to minimize classroom contact.

Classes, Housing, and Dining

How will Evangel maintain physical distancing in classrooms and students traveling to and from classes?

The EU Facilities Department is working hard to restructure all classrooms to meet Springfield/Greene County social distancing guidelines. The course schedule has been optimized to fit within the adjusted occupancy expectations of those guidelines. Masks will be required of faculty, staff, and students at all times inside the academic areas including hallways, classrooms, lobbies, and other common areas. Classrooms, including desks, and keyboards will be placed under a rigorous cleaning regiment.

The Center for Student Success and academic advisors will work directly with students that have physical or other conditions making them susceptible to COVID infection and if possible arrange for alternate course delivery methods to minimize classroom contact.

What if I am sick and can’t attend class?

If a student misses class due to illness and/or tests positive to COVID-19 infection, they will work with the Center for Student Success and their advisors to craft a plan with their course professors to arrange remote learning alternatives and stay current in the class or make-up work when they have recovered.

Will the library and Academic Support Center be open this fall?

Both the library and the Center for Students Success (which includes academic support) will be open and fully functional.

What are the plans for residence hall move-in?

The Student Development Office has created a list of protocols for moving into the residence halls. Students and parents will be notified prior to the beginning of the semester.

How will food services be handled?

Food service areas will be open but will have limited occupancy to adhere to the physical distancing guidelines. All meals will be served (no self-service buffets). Tables will be cleaned and disinfected between guests.


What is Evangel’s official policy for travel during the COVID-19 pandemic?

University Travel: Domestic travel will be limited and require vice presidential approval. There will be no Evangel-sponsored international travel during the 2020-21 academic school year.

Personal Travel: To reduce the spread of COVID-19, Evangel University urges all employees and students to strongly consider the risks of travel before deciding to do so. Employees should notify their supervisor of any plans to travel outside of the Springfield, Missouri area, students should notify their resident director.

What if someone travels and doesn’t report it to a supervisor?

Discovery of non-compliance to the travel policy will be subject to university policies and procedures and may include disciplinary action.

Do I need approval before I travel?

For university travel, yes. For personal travel, a traveler is required to tell a supervisor/RD before leaving and to fill out a questionnaire and then consult with his/her supervisor/RD before returning to campus.

If I am quarantined because of personal travel and can’t work from home, can I use sick time, vacation time, or leave without pay?

You may use accrued vacation hours or leave without pay.

What if the maps change after a person leaves?

If the map changes while a person is traveling, he or she may be asked to quarantine. HR will make the call.

What if someone travels through an area that’s considered a hot zone?

If extended time was not spent in a hot zone, quarantine is not required.

A friend/relative comes to visit and travels from a hot zone. Do I have to quarantine?

No – the exposure is limited.

A spouse or someone in my household travels to a hot zone. Do I have to quarantine?

No – the exposure is limited.

What if I fly through an airport that is in or around a hot zone?

No – the exposure is limited.

What should I do if I travel?

The university recommends wearing a face covering, regular hand washing and sanitation, social distancing, avoiding large gatherings, and not traveling to hot zones.

Mail and Print Center

What are the Mail and Print Center hours and location?

Open hours: Monday through Friday, 9 a.m. – 4:30 p.m.

Location: Riggs 201

Contact information: or ext. 7240

How do I address mail and packages to myself or another student at Evangel University?

Full Name

Evangel University

1111 N. Glenstone Ave. Dorm and Room Number (i.e. Spence-111)

Springfield, MO 65802

Can I send out mail and packages?

Yes – we offer the following shipping solutions:

  • United States Postal Service (USPS)
  • FedEx
  • UPS*

*UPS packages will require a pre-printed shipping label attached to the package. We are unable to process new shipping labels for UPS.

Can I purchase stamps and mailing supplies?

You can purchase stamps* and mailing supplies. We accept Apple Pay, Google Pay, credit/debit cards, and cash.

*Minimum purchase of five stamps required.

How will I get my packages when they arrive on campus?

When your packages arrives, we will scan it into our system.  At that point, you will receive an email and/or text message from that the package is available for pick up. Once received, head to the Mail and Print Center and show our associate your package code provided in the notification you received. This will help us locate your package quickly. If you do not have your mobile device with you, show us your Student ID card and we can look it up for you. Please note, at this time, we are not requiring packages to be signed out due to COVID-19 concerns.

How do I get my mail when it arrives on campus?

Students living in the dorms will be assigned a personal mailbox in the dorm building.  Mail will be delivered to those mailboxes twice a week. If the mail items appears to be a check or a special item, we will keep it at the Mail and Print Center and notify you via email/text to come pick it up.

If you are a commuter or moving away from campus, please fill out our Mail Forwarding form so that if we receive any mail for you, we can route it to the correct location.

The form is located here:

Can I print/make copies?

Yes – you may use our self-service printer for basic black and white print jobs (homework, flyers for events, etc.) The computer labs and on campus libraries also have printing capabilities.

For specialized printing* which may require larger paper sizes or different paper colors, cutting, laminating, or binding please submit a request here:

*Specialized printing is not available for personal projects unless related to academics or Evangel-endorsed events or needs.

Special registration message

The beginning of the school year is typically the busiest time at the Mail and Print Center as it takes in large amounts of mail/packages. This can cause delays in getting your mail/packages to you in a timely manner. It is recommend you pre-order anything you need ahead of time and have it delivered to your home, then bring the items with you to Evangel during move in.

Due to COVID-19 considerations, we are practicing social distancing and limiting the number of people in public areas on campus.  We are also wearing masks, using Plexiglas glass shields, and sanitizing frequently for your protection.


How do I change my schedule?
  • Contact your advisor.
  • Then email the change(s) to Janet Earwood at and copy your advisor
How do I request an enrollment verification?

Email Dawn Elliott at

How do I change my major?
  • Email Laura Sardo at
  • Then contact the new department to let them know you are switching to their department
How do I change my name?

Send a copy of your court order or marriage license and updated social security card or letter from the Social Security Office to Dawn Elliot at

Who do I contact about transfer hours?

Email Laura Sardo at or call her at 417.865.2815 ext. 7203.

Who do I contact regarding graduation?

Email Jacque Harrell at or call her at 417.865.2815 ext. 7156.

Financial Aid

The “Complete Financial Aid Information” step on my checklist shows incomplete. What do I need to do?
  • First, ensure your schedule, housing, and other items are complete. Your financial aid cannot be finalized until these steps are done and the information has been sent to the Financial Aid office.  It usually takes up to 24 hours for the schedule and housing information to be processed and sent to Financial Aid once it is complete.
  • Go to the Money Tab on your portal and log into My Financial Aid.
    • From the menu select the Documents tab. Have you completed all the required documents?  If not, the documents need to be completed and submitted to the Financial Aid office before you can finish registration.
      • Once you file the FAFSA it takes 3-5 days for the Department of Education to process it and send it to Evangel.
      • Your Master Promissory Note and Entrance Counseling are sent to EU from the Department of Education within 24-48 hours.
      • Verification information can take up to one week to process through the Financial Aid office and the Department of Education if corrections are required.
      • The timing to process other required documents depends on the type of items required.
    • Also check the Accept or Decline options on the Financial Aid tab. You must accept or decline all of your aid to move forward in the checklist.  To accept/decline you will need to scroll to the left.
      • Once your aid is accepted or declined it could take a few hours to update on the bill. Financial aid information is sent to billing 3-5 times per day during office hours.
    • If all of the items required on “My Financial Aid” are complete, contact the Financial Aid office to review at or ext. 7300.
  • Once you have completed all the steps on “My Financial Aid” and allowed time for the Financial Aid office to process the information, log back into your student portal to complete the bill and payment options.
How do I file the Free Application for Federal Student Aid (FAFSA)?
What options are available to help me pay for any remaining cost after my financial aid has been applied?

Bursar (Billing)

When does financial registration open?

You will receive notification to your student email when registration is open.

Why can’t I see my bill?

– Have you received an email notification that financial registration is open through your student email address?
– Is your schedule submitted to your advisor and approved?
– All Financial Aid steps must be completed prior to viewing your bill.
– The checklist is designed to be completed from top to bottom. The next step will open when the previous step is completed.

Why do I not have access to Course Commons?

– Have you completed all registration checklist steps, including submitting any required payments?
– After completion of the registration checklist and making required payment, Course Commons will update every three hours beginning at 6 am during regular business hours.

When are my payments due if participating in the monthly payment plan?

Your first payment is due at the time of financial registration. Remaining payments are due on the 15th of each month.

How can I submit my Student Check Request remotely?

– Access the form from here
– Scan and email the signed form to
– Fax the signed form to 417-575-5487

EU Bookstore

Why should I order my textbooks early and have them shipped to my home?

By having your textbooks, supplies, and clothing items shipped to your home before coming to campus, you will avoid the long lines and wait time. (There is a limited number of customers allowed in the store at one time).

How do I order my textbooks online from the university bookstore?
If I have funds on my student account available to pay for my textbooks, can I use this payment method on the bookstore website?

Yes – select the financial aid option and enter your complete student ID number. If we have received permission from you to charge to your account this option is available.

When will my order ship?

Most orders ship in 24 hours or less Monday through Friday.

How long will it take for me to receive my order?

Most orders will arrive in three to five days depending on the delivery address.

Wellness Center

What forms need to be completed for the Wellness Center in order to complete registration?
  • Complete the Health History form
  • Attach a copy of immunization records
  • Complete the online TB Screening survey
What are common items that will delay the registration process?
  • Students forget to send in a copy of their immunization records. They fill in the dates on the form, but miss the part about documentation.  It is written on the form, but it is easy to miss.
  • Students forget to do the survey. Click on the word Update on the survey line.  This will take you to the TB screening survey.  After you complete the survey and click back out, your information will be complete.
What if I can’t find my immunization records?
  • If you attended public school, your records should be on file at your high school.
  • We also accept medical records, official signed immunization cards, and insurance receipts.
What is the contact info for the Wellness Center?

Campus Life

Should students quarantine prior to coming to campus?

In the two weeks prior to your arrival on campus, the university strongly encourages all students to wear face coverings, self-monitor their health, and self-isolate to the extent possible (we know many of you will still be working so use precautions to the best of your ability).  This will reduce potential exposure to illness prior to coming to EU.

Do international students need to quarantine before returning to campus?

All students arriving from international locations, including U.S. Territories, are expected to self-isolate in the United States for 14 days prior to arriving on campus. International students who do not have family or friends off campus can make arrangements with the Director of Community Life Gina Rentschler ( to quarantine on campus prior to residence hall openings.

What should I expect when coming to campus?
  • For community member health safety, face coverings will be required when on campus. Masks/face shields are to be worn in classrooms and common areas inside buildings, as well as outdoor settings where there are large gatherings or where physical distancing of at least six feet is not possible. This includes common spaces such as elevators, lobbies, restrooms, meeting rooms, hallways, laundry rooms, and crowded walkways. In large groups, students should plan to wear masks, even outdoors.
  • Students may remove face coverings within their dorm rooms, as well as in outdoor settings when there are not large groups and when physical distancing is possible.
  • To further promote safety, all campus buildings will remain locked. Students, faculty, and staff will need to wear their ID access cards in all public areas. The university will provide lanyards and ID plastic holders to all community members.
  • Students, faculty, and staff are asked to do a symptom self-check daily prior to coming to campus/classes.
What if I have symptoms of COVID-19 when I arrive on campus?

If you have symptoms prior to coming or if you have been exposed to someone who has COVID-19 (within the last week), stay home and we will work with you to begin the semester at home.  If a student or family member is symptomatic at check-in, they will be instructed to contact the campus nurse practitioner to determine next steps.  In some cases, a student or family member may simply be overheated and a short rest is all that is necessary. If the NP advises that a student needs to be quarantined prior to move-in, they will have two options: 1) stay off campus until test results are negative or 2) stay on campus in an assigned temporary room with quarantine protocol (student’s belongings may go with them).  If student is staying in a quarantine room, parents may want to stay with them in the same suite under the same quarantine protocol.

What if someone I know is symptomatic?

A student who has been in direct contact (according to the Springfield-Greene County Health Department, this means living in the same household or are within six feet of the person for more than 15 minutes within 48 hours of the sick person’s onset of symptoms) with someone who was symptomatic, will need to quarantine. This may be off campus (if a commuter student) or in a temporary room, prior to the assignment to permanent housing (if a resident student). If quarantined, the university will set up accommodations to begin classes remotely.

Residence Life

How will move-in work?
  • We are excited to welcome you to Evangel this fall! Your health is of utmost importance and the following steps are being implemented to maximize safety! New students may check in from 8 a.m. to 4 p.m. on Monday, August 17 (students living in Missouri) and Tuesday, August 18 (students living outside of Missouri).  If students need exceptions to move in days, contact the Director of Community Life Gina Rentschler at Returning students may move in throughout the days of Wednesday and Thursday, August 19-20.  We don’t require specific reservation times but will monitor floors for congestion.  You may be asked to wait a few minutes for people to clear the hallways.
  • All students should come to the front doors of their assigned residence hall. Make sure to wear an appropriate face covering. We will have some available if you don’t have one.
  • A residence hall staff member will meet you to take your temperature using a touchless thermometer and will ask screening questions. Once cleared through that station, students and families will receive a dated sticker to wear on their lanyard. Students should leave the sticker on until it is replaced with an updated one periodically.  Further instructions about check-in will then be given.
  • Students may bring up to two people to accompany them to move belongings to their room. Other family members may wait outside.  Students and those two family members will be required to wear a face covering while bringing in belongings.
  • Student Launch leaders will be at parking lots to help families move belongings from vehicles to residence halls, if desired. To reduce population density, only students and their two family members will be able to bring things to the rooms. If students come by themselves, a student leader may assist further.
Anything special I should bring due to COVID-19?

In addition to the normal housing checklist (scroll down to Residence Hall Room Information at, please bring a personal thermometer, hand sanitizer, and face coverings. Each residence hall will have a touchless thermometer available at the front desk, but a personal one will enable you to self-check daily.

Will I have a roommate?

Students may choose to have a double or private room.  With the double room option, students may either request a certain roommate or one will be assigned to them.  Students paying for a private room will not be asked to share a room.  We encourage students to set up guidelines for sanitizing shared spaces with roommates and/or suitemates.

Will residence halls be at full capacity?

With health and safety in mind, the university has designated empty rooms on each floor to help limit population density.  We have also lifted the private room cap on floors so students wishing to pay for a private room may do so. If requests outnumber available rooms, students will be given options of other floors or halls where room is available.  Additionally, there are designated isolation floors in certain residence hall buildings where students will stay if they need to be quarantined for COVID-19.

What will physical distancing in residence halls look like?
  • Residence hall living will have some adjustments to maximize health and safety, while still encouraging community.
  • Roommates/suitemates are considered a family unit so masks are not required in rooms while maintaining physical distance.
  • There should only be two beds per room. In shared rooms, beds should be placed at least six feet apart. For bunk beds, position head-to-toe, so heads are positioned as far apart as possible. Position desks with least six ft. physical distance.
  • Physical distancing protocols (face masks, six ft. physical distance, access to hand sanitizer, etc. ) will be incorporated in common areas such as lobbies, laundry areas, study areas, chapels, etc.
  • In general, community members are strongly encouraged to wear face coverings everywhere when outside of personal rooms. This is the best protection at this point of maintaining health for everyone.
How will devos, hall meetings, and floor meetings work?
  • The university will follow occupancy guidelines from the city.  What that will look like at this point is that in-person floor devos (weekly floor devotions) will be limited to a certain number of students in a room, but we will know more in August. It may be that devotional leaders will have different time options and students can reserve their spot.
  • All Halls (residence hall chapels) will also look different.  We won’t be able to crowd everyone in to 2nd floor lobbies so our creative discipleship administrators are already imagining possibilities.  In all cases, students will need to wear face coverings and practice physical distancing.
  • Floor meetings will likely need to be held in larger spaces, possibly reserving a 2nd floor lobby or classroom. RDs can assist with making reservations.
Are students still allowed to visit each other’s rooms? Can people from off campus still visit?

To mitigate increased exposure of COVID-19, student visits from other residence halls or off-campus will be limited to lobby areas for now. Rooms will be protected for residents only.  Guests outside of the campus community will not be able to spend the night or visit in the residence halls. This protocol will be reviewed throughout the semester as risk of exposure decreases. Our goal is to keep students healthy!

Food Service

Will food services be open?
  • Yes, students will be able to eat in the cafeteria and Joust, guided by the latest occupancy numbers issued by the city. We will allow as many students as is safely possible to wait in line and to dine-in. Once we hit the maximum number, we will transition with to-go boxes until we have room for seating again.
  • We are also working to have more options for kiosks, away from Student Union, to pick up food.
  • The Student Union will be open as a study area or place to congregate as long as students are wearing face coverings and practicing physical distancing
Can students that live in the dorms be exempt from purchasing a meal plan this semester?

Students will have the same meal plan requirements they have had in the past, as the residence halls are not equipped for exclusive meal preparation.  Aladdin Foods has implemented heightened hygiene and sanitizing procedures to enhance food safety: all staff wear proper personal protective equipment,  monitor personal health by following screening procedures; all food stations are full service; and enhanced food and supply chain safety practices have been implemented.

EU Launch (New Student Orientation)

Will we have orientation?

Evangel values our students and families! We have been working hard to prepare an incredible Launch experience, one that will obviously be different from past orientation events, but one that we believe will be a meaningful welcome to the Evangel family.

How will large events be handled?

We are following city occupancy guidelines and will have limited capacity in buildings.  Therefore, we have adjusted many of the events to accommodate smaller groups.  Larger events, where we come together as a community, will likely be held outside.  At all events, students, families, guests, faculty, and staff will be expected to wear face coverings, given the close proximity.

Will there be a Sunday service?

With the change in orientation schedule to accommodate the earlier start of classes, we are planning a very special Worship at Sunset service on Tuesday evening, August 18, for students, families, guests, faculty, and staff.  This will replace the traditional Sunday service.

What about igNIGHT?

igNIGHT is an EU tradition on the night before classes begin where we gather as a community on the lawn in front of the clock tower. The celebration includes music, the marching band, lighting the fire bowl, inspiring words from student leaders and our president, and of course, fireworks!  There will be a few adjustments, such as: instead of marching in under the clock tower, we will gather on the lawn; we will be wearing our EU face coverings and practicing physical distance; and instead of passing candles, we will use the flashlight on our phones.  It’s going to be a first and it will be an amazing way to begin the new year—We Are EU!

General Campus

How do I access campus buildings?

To promote safety, all campus buildings will remain locked.  Students should plan to wear their ID access cards in all public areas. The university will provide lanyards and ID plastic holders to all students.

Can I use the Mabee Fitness Center?

The Mabee Fitness Center is available for use according to CDC and local health authority guidelines. Physical distancing protocols, density limits, and extra cleaning routines are being put in place. Towels will not be provided.  Face coverings will not be required when working out. For the fall semester, use of the fitness center is reserved for students, faculty, and staff only.

Where will face coverings be required on campus?
  • For the safety of our community, face coverings are to be worn in classrooms and common areas inside buildings, as well as outdoor settings where there are large gatherings or where physical distancing of at least six feet is not possible. This includes common spaces such as elevators, lobbies, restrooms, meeting rooms, hallways, laundry rooms, and crowded walkways. In large groups, students should plan to wear face coverings, even outdoors.
  • Students may remove face coverings within their dorm rooms, as well as in outdoor settings when there are not large groups and when physical distancing is possible.
Will we be able to go on outreaches or take trips out of town?

To protect students from possible coronavirus exposure or infection, we are temporarily halting outreach efforts that require groups to go outside the Springfield area until COVID-19 conditions allow for a safer environment. We will focus our efforts on local outreach and assistance.  We also ask that students avoid non-local travel as much as possible.  If on-campus students need to travel outside of the Springfield area during the fall semester, they should contact their RD for further information.

What about athletics (collegiate and intramural)?
  • To protect students from possible coronavirus exposure or infection, the NAIA has implemented protocol for student athletes during the fall semester, including individual COVID-19 testing of students and coaches before their first game, screening before every practice, enhanced sanitizing measures, limited season, and implementing travel restrictions. Additional testing and quarantine protocol are in place should a team member test positive.  Spectator protocol will be guided by event and venue restrictions, so we will know more in August.
  • We plan to have intramural sports in the fall semester on a limited basis, focusing on those that provide physical distancing boundaries and opportunity for sanitizing equipment. Many of the activities will look different this fall and may include more tournament style competitions. We are in the process of examining options and will let students know as soon as final decisions have been made.
Will we have chapel?

Intentional opportunities to grow our spiritual lives is one of the distinctives of Evangel. Chapel services connect us as a community and we cherish that time together. Evangel is operating within city guidelines for occupancy and disinfecting protocol. As such, the university is adjusting the chapel schedule accordingly.

Seated services will be held on Tuesdays and Fridays in Spence Chapel and will follow physical distancing guidelines in place by August. Currently, city guidelines will allow for 647 in the chapel and so we will cap attendance at that, with every other seat marked off.  Recordings of chapel will be available on Course Commons and attendance can be noted for either live or virtual chapels.  There will still be the other opportunities for “devos”, departmental chapels, etc. For the fall semester only, the required number of chapels will be reduced from 33 to 22 since we will not offer a Thursday chapel service.

What sanitizing protocols are in place?

All facilities have been deep cleaned and disinfected over the summer (residence halls, academic buildings, chapel, student union, athletic areas, cafeteria, and offices). Daily cleaning includes disinfecting touch surfaces (door handles, counters, podiums, computer labs, elevator buttons, etc.), common areas, and restrooms. Our Facilities staff are also using electrostatic sprays and UV machines for further disinfecting. Classes and common areas are equipped with cleaning supplies and hand sanitizers so students, faculty, and staff can also clean desks, chairs, and other items before and after use. Those living on campus will still be responsible for cleaning their individual rooms and suites.

General Health

What preventative measures can I take?
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if your hands are visibly dirty.
  • Avoid touching your eyes, nose and mouth.
  • Stay home if you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched surfaces at home, work, and school.
  • Avoid close contact with people who are sick.
  • Wash your face covering daily.
What symptoms should I watch for?

According to the CDC, symptoms of COVID-19 may appear 2-14 days after exposure to the virus.

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
What should I do if I experience symptoms?
  • First of all, don’t panic. COVID-19 symptoms are similar to many other respiratory viruses and so our nurse practitioner will carefully assess the symptoms. Students can contact campus Health Services by phone or email so that our nurse practitioner can screen individuals to determine level of care needed. The NP can guide students through the process of testing, if needed.
  • The Health Center will not be accepting walk-in visits for the fall but will make appointments by phone or email. If it is determined that an in-person visit is necessary, staff will arrange for a safe in-person campus visit or for a visit to a health facility off campus. If a student is seen in the Health Center, a face covering will be required to enter. Please contact Health Services at 417-865-2815, ext. 7280 or  Faculty or staff with symptoms of COVID-19 should seek medical attention and not come to work until cleared.
  • If you experience severe symptoms, call 9-1-1 or seek immediate care at the nearest emergency room.
  • Students can also visit a local healthcare facility, at their own expense.
  • If a student shows symptoms of COVID-19, a quarantine protocol will be initiated.
What happens if I test positive for COVID-19?
  • Our primary concern is to care well for students. Students should notify the campus nurse practitioner (417-865-2815, ext. 7280 or if they test positive and she can implement protocol.
  • If a student lives on campus and tests positive, the university will provide a separate quarantine room, contact the Springfield-Greene County Health Department, establish contact tracing, and disinfect the affected room. The university will provide meals and academic accommodations until the student no longer tests positive. Local students may have the option to return home for quarantine or isolation after completing a public health evaluation.
  • If a student lives off campus and tests positive, notify the university by contacting the Student Development Office (417-865-2815, ext. 7316) or Center for Student Success (417-865-2815, ext. 8213) and academic accommodations will be made. The student is not to come back to campus for at least two weeks, until they no longer test positive.
  • If a cluster of positive results is identified, the university will follow Springfield-Greene County Health guidelines and likely do extensive testing in those areas.
What happens if my roommate or someone I have come in contact with tests positive for COVID-19?
  • For students on campus, if a roommate tests positive, the non-symptomatic roommate, and possibly suitemate, will immediately be isolated in their room for two weeks. They will receive accommodations for coursework, meals will be delivered, and other assistance provided as needed.
  • For students off campus, contact the Student Development Office (417-865-2815, ext. 7316) or Center for Student Success (417-865-2815, ext. 8213) and academic accommodations will be made. Do not come back to campus until the two week window is over without symptoms.
What is considered direct contact for purposes of quarantine?

According to the Springfield-Greene County Health Department, individuals are considered in direct contact of an infected person if they live in the same household or are within six feet of the person for more than 15 minutes within 48 hours of the sick person’s onset of symptoms.

What is the quarantine protocol?
  • If a student experiences symptoms, they should isolate immediately (in room if a resident student; off campus if a commuter student) and call the campus nurse practitioner at 417-865-2816, ext. 7280.
  • The NP can evaluate symptoms and advise about how to get tested for COVID-19.
  • The NP will contact appropriate departments to initiate services, as appropriate, including the Student Development Office, Center for Student Success, Facilities Office, etc.
    • For resident students, they will be issued a temporary quarantine room with a private bathroom and linens for at least two weeks or until they no longer test positive. Meals will be delivered according to a prearranged schedule. Room will be sanitized using a UV machine. Faculty will be contacted so that student can maintain academic coursework.  Roommates, and possibly suitemates (depending on direct contact) will be able to stay in their assigned room, as long as they are asymptomatic, but will be required to isolate in the room for two weeks, with meal and academic accommodations.
    • For commuter students, they will need to quarantine at home for at least two weeks or until they no longer test positive. They will receive academic accommodations so that they can maintain coursework.
  • Once a student is no longer contagious, they will be able to return to classes and normal activities.